I went to see Barbara based on reviews I read here. I have 2a/b hair, with most curls up around my face. I told her I needed something very low-maintenance, as I always air-dry my hair. I had shoulder length hair that I wanted cut into a flattering shape, with layers to give my roots some volume.
I don't think Barbara listened at all. She cut my hair wet, and combed it out straight while cutting it. It's now cut into a bob, slightly shorter than shoulder length, and completely wrong for my face shape. She spent 20 minutes twisting my hair. Then blow-drying it. I protested, telling her there was no way I'd be able to do all that at home. She said, "Nope, you won't."
After blow drying it, she ran her fingers through it and combed out all the curl. She styled it in a weird, "mom hairstyle" rather than the trendy look I'd requested. I could see that the top layers were still far too long, and the bob was bluntly cut, giving my hair a "bubble" shape.
She also used a TON of bumble & bumble products, which completed weighed down my fine hair. Less than 3 hours later, my hair was stringy, greasy and chunky looking because of all the product residue.
To top it off, Barbara was double-booked with another client and was distracted the whole time.
I need to get my hair fixed, but I won't go back there to do it.
I think she did an amazing job. I walked out of there with big, gorgeous hair (but not poofy). During the consultation, she asked me what I liked and wanted from my cut. Everything was personal and she was very meticulous when she did the cut. Styling was amazing because she showed me how to do everything and it came out beautifully.
Ok, here's the deal. Jacquie would probably be the best colorist in the world for blondish straight haired girls, she might even be up there for blondish curlies but brunette curlies- stay away! She went too blonde on me when I asked for Katie Holmes color and now my hair is thinning and so damaged. When she highlights, she practically dyes your whole head. The color started off a little brassy but now is the most gorgeus color of caramel that looks like my hair is a whole new color when straightened (when curly, not bad either) BUT my hair is so frizzy and damaged from the bleaching that is not highlighted in but EVERYWHERE. So if you want to go blonde and aren't a dark haired brunette- try her. But dark haired brunettes go to Devachan in NYC, so far that is the best I have had...