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Serendipity

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User Reviews

  • Stylist:
    Carmen
    Rating:
    Salon Rating: 3 Scissors
    Review:
    I got excited about this salon after reading the great reviews regarding Carmen. The salon is just ok. If you have curly hair and have no idea what to do with it, you might really like this place. But if you have curly hair that is stylish and you want it to look really beautiful, this is not the place for you. They will charge you $70. for a very basic hair cut and then just put you under the dryer. You will walk out looking like you just let your hair air dry with it not having any sort of prettiness or style to it whatsoever. I had to go work afterward and was embarrassed about the way my hair looked that day! I also told Carmen that I like my top layer shorter than what the curly hair book suggests. She replied that hairstyling was not just doing what the book says, and I liked that. But when it came to cutting my hair, she said the top layer needed to grow because I should be able to be tuck it behind my ear. So, she does go by the book afterall...and once again I had to go home and finish up a hair cut that I paid way to much for without getting what I wanted. Still searching for a curly salon that really wants to bring out the beauty in curly hair and not just dry it naturally and call it a day.
    Reviewed by MichelleSaw (Curly Spirally - 3b) on Nov 07, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    I am originally from Michigan, but currently live in Europe. I decided to go natural almost 6 months ago, and when I went back home to visit family I discovered this salon. I read all of the reviews about Carmen, and really got excited to see her and sit in her chair. I was not disappointed. She informed me about the condition and texture of my hair, and made me even more excited about the whole process. She put warm highlights in the front, and taught me a new technique for styling. I would definitely recommend her services to all curly hair ladies (and men) :-)
    Reviewed by beatrice2012 (Kinky Coily - 4a) on Nov 03, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Having just moved to Ann Arbor, I needed to find a stylist who could deal with my mop of corkicelli curls who wouldnt destroy all of the progress I had made to keep it healthy. I came into the salon already knowing a TON about the care and maintenance of curly hair and specifically knowing what works for my hair. Even knowing what I do, Carmen was able to tell me even more, such as how to put my hair back without using an elastic hair tie, as well as how to keep my curls from flattening on the top. Carmen was very sweet and friendly, even in the midst of a pretty bad bout of morning sickness. She sat me down and we immediately began to talk curls. She listened to what I wanted, giving her own suggestions as well. Since I am in the process of growing my curls very long, she is going to give me more suggestions for styles I can do as it grows. It is a little pricey ($70) but you get what you pay for, and I am extremely happy with my cut. My ends are much healthier now, and no more frizzy ends! I highly recommend this!
    Reviewed by curlystephywephy89 (Curly Kinky - 3c) on Oct 10, 2011
  • Stylist:
    Eslie
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Eslie is a very talented stylist. She really has a great vision and instinct for what would look good on you. She listens to you and is enthusiastic about your ideas and what you'd like. Eslie is very kind and easy-going. She is friendly and warm with a quiet, calm manner that is very relaxing and reassuring. The whole salon is very cozy, welcoming and charming. Renay is also very kind and positive. She has a great energy that is contagious. It just feels good to be there. It's a whole experience just being there and getting pampered. I love my new hairstyle! I had put off getting my hair cut and colored. I'd given up on it and just trimmed it myself and let it go gray. I was tired of the hassle. But Eslie helped me to get excited about my hair again and to have fun with it. She really listened to my concerns about the grays growing back so fast and colored my hair so beautifully with gorgeous high-lights and a warm, rich brown underneath. It is so pretty. And the blond on top with the high-lights really helps to camoflage the incoming grays so that I can get more wear out of it. I appreciate that Eslie listens and understands her clients concerns and wishes. I get compliments on my hair all the time! People say I look 10 years younger with my new hairdo. It makes me wish I hadn't put off doing it for so long. Also, I was so happy to be able to donate my long hair to Locks of Love and I got a $25.00 discount for donating it--which was very unexpected but a wonderful bonus! I definitely recommend this salon. I also had a wonderful massage and got 50% off being a new, 1st time client! It was amazing. A really fabulous experience. I will definitely be back!
    Reviewed by Cloudy (Wavy Swavy - 2a) on Oct 03, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Carmen is amazing! I've had experiences with some good hair stylists, but she is the best by far. She takes time to listen to what you want and then really delivers. We tried a new, darker color for a more natural look and I absolutely love it. She also does a great job cutting curly hair so that it lays just right: springy up on top and light on the bottom (I was so tired of having a Christmas tree head!!). The best thing about the salon is that they truly GET curly hair; no shampoo, no blow drying, no silicone-based products. I highly recommend Carmen and Serendipity.
    Reviewed by mlcooper (Curly Twirly - 3a) on Oct 03, 2011
  • Stylist:
    Renay
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Wonderful and easy and a great cut. Free Parking right at the salon (in downtown Ann Arbor, that is a plus) along with fresh coffee and a muffin. Very comfortable atmosphere at the salon, as Renay greets me with a big smile and remembers me from several years ago. So glad I found her again! She was able to take some very ratty ends and what was looking too much like a frizzy mess and transform it into a great look that I don't have to do anything with. It is completely wash and dry on the run. Tested it out the next day and yes, it is curling nicely, even in the humidity. It is still manageable, and I love the shape it gives to my face. Renay has been doing curly hair and training others to cut curly hair for years and it shows. So glad she decided not to retire!
    Reviewed by njg (Curly Spirally - 3b) on Sep 29, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Loved, loved, loved Carmen! She listened to what I had to say, didn't try and take over my hair. She gave me great advice and showed me how to condition and style my hair. I will definitely go back to her, as I absolutely LOVE my cut!
    Reviewed by kellyh (Wavy Curvy - 2b) on Sep 21, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    I am so glad I found Serendipity and Carmen! I have spent my whole life growing my curly hair out so that the weight would straighten it out, because that's what my straight-haired mom did to deal with it when I was a kid. Every stylist I ever went to before Carmen would say something like "oh, you have naturally curly hair, you poor thing," and I'd get talked into relaxing it, or just a trim. Blah! As soon as I walked in the door, Carmen knew what she wanted to do to my hair, and I love it, and it's super-cute. I am familiar with the feeling of walking out of a salon feeling good, and then having everything go back to blah a few days later, but it's been a couple of weeks now, and I'm still so happy with it. Carmen explained what she was doing, and how to keep styling my new hair on my own, and it's very easy. I know everyone has different hair, but you curly girls in Ann Arbor shouldn't be afraid to go put yourselves in Carmen's hands, you won't regret it.
    Reviewed by JoPants (Curly Twirly - 3a) on Jul 28, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Carmen instantly got very excited about my hair--it is very thick and curly. First, she introduced me to a new way of washing my hair with just conditioner and what a difference it has made! My hair is just as clean and feeling so much healthier. She listened to how I wanted it cut, gave some suggestions and the end result was great! Carmen is a very capable hairdresser and is the best curly hair cutter I have ever been to--her joy of curls makes it a pleasure to go to this stylist and salon!
    Reviewed by nelson (Curly Twirly - 3a) on Jul 24, 2011
  • Stylist:
    Eslie
    Rating:
    Salon Rating: 5 Scissors
    Review:
    I came to this salon not knowing what to expect simply because I'd never had my hair professionally done before. However, this was such a pleasant experience so I'll definitely be coming back. Eslie was super helpful and listened to what I requested, but also gave me great suggestions for my hair to look even better. She was also super nice to talk to and did a great job on my 3c hair. I definitely recommend coming here!
    Reviewed by labooboo93 (Curly Kinky - 3c) on Jun 29, 2011
  • Stylist:
    Eslie
    Rating:
    Salon Rating: 5 Scissors
    Review:
    What a hair artist! Eslie displayed great confidence creating a lovely cascade of curls last week when I got my semiannual haircut at Serendipity. I believe this is the best haircut I have ever had and am so excited that she is at Serendipity and also appreciated the tips on conditioning! Thank you Renee too! I love your place!!! Bonus! Now there is massage offered-Caitie was the most educated massage therapist I have ever had and she actually helped my shoulder issue! Thank you so much Caitie!!
    Reviewed by hygienist48169 on Jun 28, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    My experience at Serendipity was great. Carmen was very sweet and easy to talk to and she also thoroughly listened to what I requested for my haircut. Some stylists get scissor-happy and neglect to listen to the client's concerns but I do not think this is the case for Carmen. I have long 3c/4a hair and she gave my hair a much more attractive overall shape and yet maintained my overall length. The salon is very cute and small and has an overall very warm environment. The owner was also very kind as well. I thoroughly recommend Serendipity and Carmen for those who want a cut that both accommodates one's needs and improves upon one's own natural beauty. This salon is an Ann Arbor gem =)
    Reviewed by armadillo (Curly Kinky - 3c) on Mar 16, 2011
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Carmen has a gift for knowing exactly where to cut the hair so it cascades gently like a waterfall ...
    Reviewed by hygienist48169 on Jan 01, 2011
  • Stylist:
    carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Very personable. She gave a great cut and some very helpful information. My main issues were frizz weighed down curls, flat top, and a grown out hair cut. I'm looking forward to my next appointment. I like the fact that she kept the length of my hair, and improved the layers. Thank you Carmen!!
    Reviewed by kim876 (Curly Spirally - 3b) on Dec 18, 2010
  • Stylist:
    Carmen
    Rating:
    Salon Rating: 5 Scissors
    Review:
    Carmen is the absolute best! She was the first curly hair specialist I've ever seen and I trust her completely with my hair. She listens to what you want, makes suggestions in a non-pushy way, and does an amazing job cutting your hair all while offering you drinks or chocolate! She works wonders with my 3b hair and is always ready to offer advice or just chat! She really knows her stuff! I'm going to miss her when I move away from the A2 area!
    Reviewed by Co1029 (Curly Kinky - 3c) on Dec 17, 2010
  • Stylist:
    Carmen
    Review:
    I was very excited for my haircut with Carmen after reading all of the reviews, however I was disappointed. After my cut my 3a hair was still flat and heavy on top. My previous hairstylist hand cut layers (piecing) in my hair, but Carmen only trimmed the bottom. Definitely too expensive for just a trim! My cut was $55. She listened to me but then she told me everything I was doing wrong. I already had a great grasp on working with my hair and i know what works and what doesn't. Warning: if you go to Carmen DONT ask her to straighten your hair. I usually love getting my hair blown straight at my haircut because it's a nice change that I never do myself, but Carmen is definitely opposed to changing the natural wave of your hair. But then I would ask why they dye hair at the salon?? Carmen is very knowledgeable and has some good ideas, but my hair and personality just doesn't mesh with her. Good luck!
    Reviewed by curly9937 (Curly Twirly - 3a) on Nov 27, 2010
  • Stylist:
    Carmen
    Review:
    After reading about Carmen here at naturallycurly.com, I was so, so, SO excited to see what she would be able to do with my 2c hair. After years of resisting my natural curls by straightening my hair, I was finally ready to embrace my curls and a more natural hair care routine. I made an appointment for a cut with Carmen; and let me tell you, she definitely did not disappoint!! I have had countless bad cuts over the years and only a handful of goods one, but my cut with Carmen was exceptional. She knew exactly how to cut my hair so that my curls frame the shape of my head/face perfectly. Having had so many horror hair experiences over the years, getting a haircut would sometimes be a bit stressful for me. But not with Carmen! She did everything she could to explain what she was doing, make me feel comfortable and at ease, and most importantly, she listened to what I wanted and executed it to the T. What more could a curly girl want, really? Carmen taught me a new (lower) maintenace hair care routine, and she was able to make my hair curl like it has never curled before. It was clear to me she had both the knowledge and expertise required to work with textured hair. I'm very much looking forward to going back and learning even more from Carmen and the gals at Serendipity. I would hands-down recommend Carmen to any curly girl out there! She is truly a gem!!!
    Reviewed by Kimmy9256 (Wavy Whirly - 2c) on Nov 14, 2010
  • Stylist:
    Carmen
    Review:
    Serendipity and Carmen are great! I was apprehensive about getting my hair cut (though I wasn't even going in for a real cut, more of a trim). I read about Serendipity and Carmen here on naturallycurly.com, and I decided to give it a shot. From the moment I walked in I knew it would be good. The location is great - colorful and peaceful. Right away Carmen got started asking me about my hair and what I wanted to do with it. She really listened to what I wanted, as well as offering her own ideas, but I felt no pressure to do anything. As Carmen was working on my hair, she explained everything she was doing in detail, and asking my permission, which really made me feel like we were on the same page. She really undertood my 3b/3c hair! My hair came out GREAT. I'm so happy with it! Carmen gave me her card at the end of my visit and told me to call her if anything unexpected came up, or I didn't like it the next day, or had any questions. Definitely recommend it.
    Reviewed by curlyclo89 (Curly Kinky - 3c) on Sep 01, 2010
  • Stylist:
    Carmen
    Review:
    I got my Big Chop done by Carmen and she did an amazing job! I called in advance because after a year of growing a substantial amount of new growth, I wanted to make sure I was putting my new curls in good hands :) She talked with me for about 10 minutes answering all of my questions over the phone (which included "Can you cut 4A, kinky, coily hair?" In to which she replied, "yes, I love that texture!") and after answering everyone with much enthusiasm and knowledge, I knew for a FACT Serendipity was where I was going to go to get my tired relaxed ends cut off! She did an amazing job and she let me film the entire experience for my YouTube channel without any problems! She was also very, very sweet! After the experience was over, she called me a week later to "check on my curls and see how they were doing!" I mean c'mon! Who could ask for better service than that????
    Reviewed by charyjay (Kinky Coily - 4a) on Aug 24, 2010
  • Stylist:
    Carmen
    Review:
    I just had my first appointment with Carmen. I was greeted when I pulled up by the owner, Renay yelling "Welcome curly girl". I knew I was in the right place! LOL! Carmen took her time and talked with me about my hair, pros and cons, issues I have etc. She TOOK HER TIME!!! I wasn't rushed or intimidated. She explained the "no poo" way of life (which I am trying out) and gave her recommendations (without being pushy). She was very nice and LISTENED!!! She showed me a bunch of different tricks to style my hair. All together she spent an hour with me. I also had my daughter with me and she was SO sweet to her. Made her tea, played with sea shells with her. She is a cut above the rest (excuse the pun). It was hard to tell how great my cut was right away because it was beyond humid yesterday. But today after I washed and styled it (with her tips) it looks great and I am very please. It's a little shorter than I originally wanted, but the shape is so great that I really like it. THANKS CARMEN!
    Reviewed by lafkat (Curly Spirally - 3b) on Aug 22, 2010
  • Stylist:
    Carmen
    Review:
    I just moved to Ann Arbor and needed a stylist, and based on the reviews here I went to Carmen at Serendipity this morning for a trim. She is WONDERFUL! When I walked in, she actually sat down with me to talk about my hair -- the things I like about it, don't like, and what I wanted -- before getting me washed or even settled in the cutting chair. Not only did she not bat an eye at the no-poo thing, she actually RECOMMENDED it before I even mentioned it (in fact, she said that she herself has not used shampoo on her [naturally straight!] hair for two years!). As far as the trim, I told her that I'm trying to grow my hair out for my wedding next summer, and she was very conscientious about not taking off any more length than necessary. As soon as she said, "I'm going to cut your layers to match the shape of your head," I was sold. (She added, "I want your hair to cascade down like a waterfall!") My hair looks better than it has ever looked right now. I'm going back to Carmen next week for color. So happy to FINALLY have found a stylist who loves curly hair and knows what to do with it! Carmen repeatedly told me how gorgeous my hair was and how great it is that I don't straighten it. ♥ I would highly recommend her. The trim was $55.
    Reviewed by amandaque on Aug 19, 2010
  • Stylist:
    Carmen
    Review:
    Serendipity Salon was exactly what I had imagined. An adorable garden bench in front of the house already makes me feel at home. The atmosphere is so warm and friendly as is Carmen and Renay. I had no fear of putting my curly locks in Carmen's expert and caring hands-I love my hair! Thank you Carmen for being you! I look forward to my next appointment truly.
    Reviewed by hygienist48169 on Jul 15, 2010
  • Stylist:
    Carmen
    Review:
    Carmen was very warm and welcoming inquiring immediately about my hair and my needs. She took into account what I wanted and offered some helpful suggestions. She took time and care in cutting and styling my hair, never feeling rushed. It was a very relaxing and informative experience. I left with a great hair cut and with more knowledge on how to manage my curls.
    Reviewed by CathyG (Curly Twirly - 3a) on Jul 08, 2010
  • Stylist:
    Carmen
    Review:
    When I walked in with my 4a hair - Carmen didn't even bat an eye - she smiled, welcomed me, and sat down with me to talk hair! i LOVED it!!!! I heard about Serendipidty/Carmen from a woman in downtown AnnArbor last year - yesterdays experience has me as a New and Repeat customer! Carmen is so gentle and more importantly KNOWLEDGEABLE about my hair type. I have received compliments about how healthy my hair looks - and, sisters are even asking ME who does my hair. Bravo Carmen!!! and Thank you!!!!!!!
    Reviewed by rfrazeelove (Kinky Coily - 4a) on Jul 03, 2010
  • Stylist:
    Carmen
    Review:
    The reviews are true! I'm black with 3c curls at medium length and they were not a problem for Carmen! She explained to me the growth pattern of my hair telling me things I hadn't heard before! She also cut my hair to shape my face and I have gotten several compliments on it. I'll definitely be going back!
    Reviewed by belovedrophe (Curly Kinky - 3c) on Jun 14, 2010
  • Stylist:
    Carmen
    Review:
    I too went to Serendipity based on the reviews of Carmen and I agree, a great experience! I'm African American with 3c curls and they wearn't a problem for her! She also gave me some great hair tips and explained the growth pattern of my hair and showed me how she would cut it to shape my face. She did exactly what I wanted without even showing her a picture! I have gotten many compliments and will definitely be going again!
    Reviewed by belovedrophe (Curly Kinky - 3c) on Jun 14, 2010
  • Stylist:
    Carmen
    Review:
    Another glowing review! I came in with frizzy, heat damaged curls hoping for a miracle. Her passion for hair was obvious and refreshing. The cut was great! The advice she gave me alone was worth the cost. My curls are better than ever! Best of all, it literally is taking me 5 minutes a day to get ready & my hair looks awesome! I highly recommend Carmen!
    Reviewed by Hopester (Curly Spirally - 3b) on Jun 08, 2010
  • Stylist:
    Carmen
    Review:
    Carmen did a great job with my hair. My hair is super curley and gets tangeled a lot but I hate having it straight. She combed with my hair with so much care that i had no tugging or any pain (and i have a tender head). She was so careful when cutting my hair yet it seemed like she was doing it with such ease. She worked with my when styling my hair and it was almost like she took the picture of my hair that was in my brain and put it on my head. I can't wait to get my hair cut again.
    Reviewed by Mhyin (Curly Kinky - 3c) on May 02, 2010
  • Stylist:
    Carmen
    Review:
    Carmen is AWESOME! I saw so many good reviews of her on here so I had to check her out, she was perfect. I walked in with a picture of Kate on Lost, and I swear to god I walked out with Kate's hair. It helps that we have the same hair texture, but Carmen knew exactly what to do. I was also a little apprehensive of the "no poo" method, but my hair honestly feels AWESOME. And she didn't do anything to damage my hair, which sounds dumb, because you'd think that's the stylist's job, but she made sure to spray some no more tangles so she didn't have to yank a comb through my hair, and when she was done cutting she put me under a dryer so my hair could basically air dry. Before she cut we talked about my hair, everything I put in it, how I dry it, EVERYTHING! she was awesome. I highly recommend her.
    Reviewed by elysedc (Curly Twirly - 3a) on Apr 22, 2010
  • Stylist:
    Carmen
    Review:
    For years I've just been going to a local place near my hometown in Minnesota, but at the end of my senior year at Michigan I was in dire need of a haircut before graduation. I decided it was time I went to my first curl specialist salon. I did some googeling, came across Carmen from her many reviews and decided to give her a try. As a new customer I was nervous, but Carmen spent almost 10 minutes chatting about my hair, my routine for styling and what I wanted before she even picked up scissors. She was extremely knowledgeable about curls, despite not having it herself. She gave me several helpful hints about hair care and my curls. She gave me a cut that was flattering and is the first hair stylist I know of who only took off the amount you asked for on overall length. The Salon itself was a very relaxed atmosphere and made me feel at home. Five stars!
    Reviewed by sassafrazzles (Curly Spirally - 3b) on Apr 05, 2010
  • Stylist:
    Carmen
    Review:
    I never go to the same stylist. I am always bouncing around, because I am always super nervous about letting anyone cut my hair. I read all the wonderful reviews about Carmen on NC.com, where I have looked to for information, for more than 10 years. Everything I read about Carmen was true. I explained to her that I follow the no-poo method, and was happy to hear that she follows it as well. She totally made me feel comfortable. I have super long, curly hair, and was so nervous that she would cut too much off. In the end I was left with a beautiful cut. She gave me a ton of information, and both her and Ranay were sweethearts! Thanks Serendipity! Maria
    Reviewed by greekgoddess (Curly Spirally - 3b) on Mar 17, 2010
  • Stylist:
    Carmen
    Review:
    Oh, what a wonderful experience I had a Serendipity salon. Not only is the environment very warm and welcoming, but the people in it are amazing and that's what makes Serendipity so special. Carmen listened to my woes and helped me reinvent my wavy/curly hair. By giving me tips and walking me through each step she armed me with the right tools to take proper care of my hair at home and style it like a pro. Her cut put life back into my dry and stressed out hair. Thank you Carmen!! XOXO Maria
    Reviewed by lululetty (Wavy Curvy - 2b) on Feb 08, 2010
  • Stylist:
    Carmen
    Review:
    Thank you Carmen! I moved to A2 2.5 years ago, and have been to countless hairdressers. None of which I was ever satisfied. Carmen was great. She listened to what I wanted, offered some suggestions, and gave me an awesome cut. All of you curly girls who need hair help, I suggest giving Carmen a try. I could tell immediately after the cut (when hair was still dry) that she knew how to cut my curls. My hair feels lighter, and healthier.
    Reviewed by atp on Jan 28, 2010
  • Stylist:
    Carmen
    Review:
    After Carmen cut my hair, it feels so healthy and is much easier to manage! My hair is really curly and gets tangled easily, but after the cut, I had no split ends and it was really easy to comb my hair. I also liked how she took time to plan out with me exactly what I wanted. My natural hair color is a dark ash, so I've dyed it quite a bit, but the roots had been growing in and the color looked choppy. Carmen put in just the right highlights, which blended my hair to make it look really natural. Moreover, the shop is really inviting and cute and Carmen made me some wonderful coffee!
    Reviewed by anniedos on Jan 19, 2010
  • Stylist:
    Carmen
    Review:
    I got my hair fixed by Carmen the day before I was leaving for New York after searching around on the internet for someone who cuts curly hair. Carmen had excellent reviews and I had a good feeling about her. I'd gotten a cut the week before somewhere else that wasn't working for me. My intuition was right! Carmen was wonderful, very calming, and knew exactly what my hair needed to get it in shape. I left feeling like I'd found the person I've been looking for to cut my hair and will be definitely going back. Besides being in expert hands, Serendipity is a lovely environment; quiet and soothing. I was treated to tea and delicious organic cookies and I felt well cared for while I was there. I left happy, knowing I would have a good looking head of hair for my trip and weeks after. I got lots of compliments. If you go to this salon, you will be in good hands. I highly recommend it.
    Reviewed by kizenberg on Nov 21, 2009
  • Stylist:
    Carmen
    Review:
    Having moved to Ann Arbor recently from Seattle, it has taken me awhile to land in the “right fit” salon. Have you ever had one of those experiences where you thought you had a particularly unique and savvy vision for how you would create something and then you encounter it? Despite having tracked professionally into a completely different arena, I have always had a still, small dream of pursuing my creativity through supporting women in expressing themselves through their appearance. Serendipity brings this vision to its superlative fruition. The environment is simultaneously artsy, professional, home-y and whimsical. Spending an afternoon at Serendipity is the equivalent of sharing some great hang-out time with your best girls plus the bonus of emerging from indulgence there looking fabulously YOU! This salon’s raison d’etre is to enhance and have fun with the real you, rather than make you over or into someone else. Carmen is a genius with my mane, previously referred to at other salons as: the thickest hair they’ve ever seen, enough hair for three human beings and an ape, double-booked for the time it requires, double-charged for all the extra product needed, etc. One of Carmen’s greatest attributes as a stylist is that she is a gifted listener. Carmen is also creative, positive and purposefully respectful of what I want. She communicates step by step before, during and after the cut/color. She is also tremendous in the same ways with my 4-yrs-old daughter and 6-yrs-old son. Carmen literally treats us as if we are her only clients when we are with her and invites both the kids and me to full expression of who we are as individuals. Her products are natural, healthy, enhancing. My wacky “Gene Wilder” (you know, the original Mr. Wonka) frizz is now a tussle of waves, ringlets and nobody-would-guess-it-color-integrated silver. I’ve gone from graying geekdom to groovalicious! Viva la Serendipity! --Nicole
    Reviewed by lovewinslife (Wavy Whirly - 2c) on Nov 16, 2009
  • Stylist:
    Carmen
    Review:
    I have never been to a salon like this before! The atmosphere is welcoming and feels very natural, like going to a relative's house to visit. Carmen immediately welcomed me when I arrived, and took the time to understand more about my hair and what I normally do with it. Then, as we went through my salon experience, she explained every aspect of what she was doing, how to clean/condition my hair, how to dry it, and how to let it's natural beauty shine through! It was like a coaching session with a haircut. The cut was very refreshing, and my hair's bounce came back. I always feel like every salon makes you feel like you need to conform to the latest hair trends, whether it fits your genes or not. Why would you want to go to anywhere else, when there is a salon out there that wants to show how you naturally look beautiful? Thanks Carmen, and also thank you, Renay!
    Reviewed by metallickl (Wavy Swavy - 2a) on Aug 17, 2009
  • Stylist:
    Carmen
    Review:
    I've been getting my hair cut by Carmen at Serendipity here for a year now, I wish I had discovered her sooner! I had a really bad haircut that I was trying to grow out. Carmen gave me a GREAT cut that worked with my naturally curly hair, and I've been going to her ever since. Hair stylists are always trying to straighten my hair, but not Carmen. She is fantastic. Her haircuts grow out really well, I mean they don't lose their shape fast. Not only is she very skilled but she is so friendly and nice. Love it!
    Reviewed by ixmocane on Jun 17, 2009
  • Stylist:
    Renay
    Review:
    I was back in town for a few days (I recently moved to Chicago) and made sure to get an appointment with Renay. She got me to ditch the hair dryer a while ago, and go naturally wavey rather than straighten it. I have such a great fresh new city look, and no one in Chicago can tell I'm originally from suburbia. :-) This last visit, she gave me a wonderful cut as always, and freshened my color. I usually get some version of red, and she always does a great job, but this last time she hit it out of the park! It was such a vibrant red and the color lasted, and lasted. It was beyond my expectations. I think the tip about eliminating shampoo in the morning, and just using conditioner, helps keep the red from fading.
    Reviewed on Oct 30, 2006
  • Stylist:
    Megan
    Review:
    I recently went to Serendipity for a cut. I found that the salon was very relaxing and both Megan and Renay were super nice, and made me feel welcome. Megan really seemed to know her stuff about curls, and she even mentioned the "Curly Girl" hairbook, and told me to try "not" washing my hair. However, I didn't really care for the way she cut my hair. There are shorter pieces here and there in my hair, and I do not like the way she layered it. I also found that my haircut was too overpriced. I paid $65 for a cut that really was just a trim. I really liked the salon, but not the cut.
    Reviewed on Jan 26, 2006

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