I placed an order one week ago today and I received confirmation that my payment was received but I did not receive confirmation that my order was received nor that my order was shipped.

I have called and emailed them and have not received an answer.
Curl Type: 3B/C thick shoulder length brunette
Favorite Products: Elucence Moisture Balancing Conditioner, Biotera Styling Gel found @ Sally's, Trader Joe's Nourish, Shea Moisture Retention Shampoo