The sales people annoyed me too yesterday! Tried to give me the talk about good cones.
The conditioner went on quite differently to conditioning balm. It soaked straight in even though I used a decent amount of it. De-tangling was ok not as good as conditioning balm.
Hair looks fizzier than yesterday and has less clumping.
The shampoo foamed up a bit too much for a good low poo. A real low poo shouldn't foam up much .
I'll see it the oils in it give a longer lasting result, as in need a couple of days to kick in.
I did consider getting the treatment rather than the conditioner and wish I had done that.
The shampoo & conditioner cost $28 each.