That's very good to know, ShortnCurly. Personally, I think you should give that name so others can avoid them, even if it's just a first name. People need to know what hairdressers to avoid. And rude, inattentive, snotty ones who don't have the decency to apologize definitely should be avoided (anyone can make a mistake, but some humility is called for at those times.) Frankly, they should NOT have taken a dime for a botched job, but rather, should have offered to have their best colorist do a repair (if possible). Charging for a botched dye job is tacky in the extreme.
If you do find someone great, make sure and let us know.