I totally believe that's the culprit. I DO use the conditioning packet. In fact, before I went *mostly* CG, I stalked the packet to find it in a bigger bottle because I found it so very conditioning. Perhaps if you didn't use the packet and substituted another conditioner, you would find greater success.

Do those of you who use it, use the Conditioner that comes with it -- I did. Maybe THAT's it.....
Originally Posted by bettinfla