Oh yeah, that's another thing I meant to mention: it didn't sound like "coup" or "coupe" either.

So is there anything else, or is that definitely what she was trying to say?
2A. Total, dejected 2A.
Old sig: 2A 3rd day (or no scrunch after a wash with normal shampoo), 2B w/o scrunch after curly shampoo, & 2C with enough scrunching & flipping hair over the top or pinning many locks up so curls from 3" down seem to start only 1" down.
Want 3A to the root! That was then...