As with most places that take orders online there is a contact us link at the top of the curlmart page.

They are always very fast to help me when I contact them. So far they've never once made a mistake on my order but I made a mistake and I contacted them and they corrected it for me. Their customer service is absolutely wonderful
Low porosity, medium texture.

If it smells good put it in your hair, if it tastes good spit it out!