Thread
:
Is Curlmart always like this?
View Single Post
01-09-2007, 06:03 AM
#
15
Gretchen
Join Date: May 1999
Posts: 11,932
Re: Is Curlmart always like this?
Quote:
Originally Posted by
cgsamco
I've placed 3 orders from there. All 3 in late November/early December. All 3 orders were messed up. First one was missing my Angell and second one was missing my
Jessicurl Weekly Deep conditioner
. I called and they said they would fix it. a week went by and nothing. another 1 and still nothing. So I called again and this girl was extremely helpful but said she didn't see where there had been a problem
I told her I called and she said she would fix it. So within 4 days I received my Angell and
Jessicurl WDT
plus an extra Angell. Then the 3rd order arrives and I got alot of stuff so I just now was getting around to using my B&A gel. Went to get it a few minutes ago and its the protein conditioner not the get?
Are they always this unorganized? I don't want more conditioner! I want the gel! Thanks for letting me rant
Ugh. I'm mortified. I'm so very sorry. I promise; we're not idiots, though I can see where you might think we are. Please call (888-249-9250) or email
curlmart@naturallycurly.com
, and we'll get you fixed up. Again, our deepest apologies.
__________________
Gretchen
NaturallyCurly.com co-founder
3A
You are beautiful!
Gretchen
View Public Profile
Visit Gretchen's homepage!
Find More Posts by Gretchen