The customer service number wanted just a name and number to call me back so I just left info through their site contact us form. I figure that's about the same as leaving a message on a recorder.
Wonder if that will work for samples.
2c/3a?
Low porosity, medium texture.
http://public.fotki.com/Medusahair/

If it smells good put it in your hair, if it tastes good spit it out!