I had the same issue with Carlos.... great technician but he wouldnt change my hair a dot.
IMO stay away from Beauty Basics... I had an extremely bad experience with the Curly Cutter there (sweet girl, but my hair REALLY suffered).
I am LOVING Erin (Owner/stylist) at Salon coco Bond in Little Silver, She is not Deva trained but is naturally curly and KNOWS curls. I cant rave enough about her or the salon. There is also a Deva trained stylist at the Salon, should you prefer to go that route, but I havent tried her.
HTH