Sarah did you try restarting your iPod? Also, I don't think the reset will delete your songs/files, but you do you have them backed up somewhere?

Is there an Apple store where you live?
Originally Posted by iris427
I've had to reset my ipod a few times, and it didn't delete my songs. Even if it did, they'd still be on itunes and would update when I plugged the ipod into the computer.

You can also call Apple for help. Their number should be on their site.
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