Kathy, you're right. If her profile showed that she was online on nc.com then she could've PM'd you and let you know. Common sense and courtesy. We all expect just that.
Sorry you had that experience.
That's me with FSG as my styler!!

3b. fine & thick, coarse, dry, medium porosity. Sucks up product and loves ACVs! FSG is my HG!

Currently using:
Low Poo: TJ's Refresh No Poo: CoWash w/VO-5; Sonoma Soap Company sulfate-free poo
RO: Yes to Cuc; SSC Lavender Condish; Sally GVP LI: Donna Marie Miracle D&C
Style: FSG w/Aussie Instant Freeze & CIAB