My coconut cream conditioner was not filled either. I sent an email asking if it is known to settle otherwise everything smells wonderful!

Oh and the handwritten thank you note was a very nice touch!

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Originally Posted by Chicago Kinks
Hmmmm, maybe she didn't test out shipping it to a friend or someone before going live. Not even sure if that's something any small company does actually. Hey, it's a learning process. Great personal touches.
Originally Posted by montREALady
Actually in her response (which was within 20mins of my email btw) she said she did test out the shipping to family in a different state. She did offer me a refund or future discount...I declined but I do appreciate the offer. She is definitely hands on...A+ on the customer service!

Sent from my T-Mobile myTouch 3G Slide
**sophisticated ignorance, I type my cuss words in cursive**

Current Rotation (always changing): Curl Junkie Curl Rehab as my Leave-In, Blended Beauty Happy Nappy Styles, Entwine Argan Oil, Bobeam Shampoo Bars, QB CTDG and QB AHTB, UFD Curly Magic, B.A.S.K Anything.


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