I was also very surprised at how softly she spoke because for some reason I imagined her to be a bit more pushy and with a deeper voice. Not sure why.
I thought she was so cute, and I WANT THAT SHIRT!!
My mom even watched it but didn't think the second girls' hair looked any better than the before pic.
I thought Lorraine's hair looked great! But then again I wish mine looked anywhere as good as hers!