I think the issue is not the reformulations themselves, but not announcing them in a timely manner. There is another post right now by someone who bought the products when the old ingredients were still listed on the website, but received the new formulations in her order. The website was only updated after this person received her order of products she will likely never use. That's the part that I think is messed up.
*Poster formerly known as Bailey422*

Here's all you have to know about men and women: women are crazy, men are stupid. And the main reason women are crazy is that men are stupid. ~ George Carlin