I have always loved their cuts. My hair is fine, but dense. The cuts are hard to mess up. It doesn't matter who the stylist is the method is the same so they can't screw it up.
Been getting the Ouidad cut since 05', but stopped back in 09 bc I had such a horrible insulting experience with a stylist that I swore off the salon.
Then they changed their products and that made me angry.
I would go back for a cut again, but only if I could find someone I clicked with.