Shortncurly, PM me for my stylist's info (named Melonnie). She's a certified stylist, and she usually works from her home salon in Fort Lauderdale. I've sent a few ladies to her from NC.com and so far I haven't had any complaints, and a few have become repeat customers. She really knows her stuff because she works in the film/modeling industry so she knows how to do hair of all textures from straight to kinky-curly. She also listens well, and her trims are really trims, not big chops in disguise.