So two weeks ago yesterday, I placed a big order with Robert Craig haircolor, and supposedly it was shipped out on Tuesday, May 29. My order still hasn't shown up -- and I paid close to $12 for shipping on it (with no tracking info). When I contacted their Customer Service, they said that parcel post takes longer and to contact them if it hasn't shown up on Monday, which will be almost two weeks since it was sent. Is this typical of their shipping speed? I feel like I could have walked to the company myself and picked it up as this speed!
I'm also a little frustrated with their CS in general; they thought they were out of the mixer for the color, but it turns out that they found one, and I had to go back and forth with them about my order.
Sorry to vent -- I'm just feeling awfully frustrated! My gray roots are really bad, and I've never had anything take this long to arrive. Grrr!
