You left relaxer on her head for 20 minutes. Did I read that part right?

Not sure what you are really asking, but, if she or you wanted it to be straighter you should have used the back of a comb to smooth the hair after you applied the relaxer.
Originally Posted by knt1229
You're correct--the relaxer was on for a total of 20 minutes; this includes placing the relaxer on each section. Once the relaxer was on the entire head, that was approx. 12-13 minutes. That's why I wrote I think she may have low porosity because after the hair was shampooed and conditioned--it still basically looked the same.

I didn't use a comb when the relaxer was applied, so that's probably why her hair did not get straight. In fact, the purpose was not to get it straight or even wavy--just get elongation.
Mod CG-Naturally Highly Porous and Dry
This list is not exhaustive...
Pre-treatment: Creamed Coconut
High Porosity Treatment: Redken Filler and Shot Phix 3.5
Redken Deep Facets, various
PT: Gold Medal Herbal Tame pkg. mixed with a deep conditioner

Leave-in:Crece Pelo
Stylers-Hair Yum Souffle,CURLS Blueberry Bliss Control Jelly
*experimenting and loving it!