Auntie, I understand what you are saying. We like to be pampered in a salon; for many of us (who dont regularly get manicures, pedicures, massages, facials, go on shopping sprees, or meditate), this is the time when we want to relax, lean back and feel good. If we dont feel good, what is the point? This is ultimately why I switched from my previous salon of over 10 years. I did not feel pampered in the least.