Yea, her response was good. If her shea butter was contaminated, she should really recall ALL the creams that she made with that batch of Shea, rather than wait for people to report that it went bad. If the shea was contaminated, the cream IS contaminated. All the creams are compromised and should not be used. I hope she has a QC system in place.
lol at CK's "Love is not enough"