I'm still figuring it out! Each time I've used it, either with Shea Moisture Curling stuff or some other conditioner, I've gotten the little white balls. It doesn't really help with shrinkage... I like it, though, I don't know why! It doesn't do a lot of things, and it makes detangling later on even more complicated... But I still try to use it every once in a while...
~My salvation lies in your love... Alexi Murdoch~