So I decided to e-mail through Qhemet's website.
Here is what my message said:
I've messaged you on June 23 about my experience with the newly bottled CTDG through LHCF and I received no response. Just today I came across a thread on Naturally Curly where someone seems to be having the same experience as myself with the CTDG not working they way it previously did.
Has there been a change in the product?
In June I literally did a side-by-side with CTDG from one batch (purchased in March) and CTDG from another batch (purchased in June). Each product was on either side of my hair and they both performed differently. That was my confirmation.
WNB, not making excuses, but I wondering of this has come about because she is trying to get into mass production. Perhaps you should point out to her that more than just you are having problems with performance. Better that is caught now and remedied, than to lose long time customers.
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