The same thing happened to me...and with the same products! I absolutely love SM Moisture Retention Shampoo, an HG for me
It leaves my hair super silky, soft, moisturized, and clean.
The Deep Treatment Masque did nothing at all for me. I think it was just way too thick and never absorbed into my low porosity hair, and its thickness shielded my hair from more moisture getting in too, leaving me with gross, dry hair.
However, I really, really like the SM Restorative Conditioner from the same yellow-labeled line! The masque was thick and chunky, but the conditioner is smooth and creamy(: It has great slip and instantly absorbs. I don't use it as a rinse out, though, just a leave-in. I have hair that's a bit longer than shoulder-length, and I find that after using a dime size of the shampoo, I just need to scrunch in one pump of this. This is sooo much better than the masque! I recommend it.
By the way, based on our properties, I think we might be hair twins!