They're on Facebook. Write them and complain there. So frustrating they've added a cone! I love this condish too as both RO and LI, and now I'm gonna have to re-evaluate whether to even bother re-buying. Live with a regular low poo, or go back to searching for a great rinse out?
CG since 11/2011
2c /3a F /Mii, low porosity

Autumn Products /Routine:
Clarifying: ACV rinses, Suave Professional Men Deep Clean Peppermint
Low Poo: Renpure Luxurious Argan Oil
Co-washes: VO5 Kiwi Lime Squeeze or Strawberries & Cream
RO: VO5 KLS or S&C, Cure Care
LI (if needed): VO5 S&C, VO5 KLS, Cure Care
Stylers: FSG, L'Oreal Studio Clean gel, Tresemme Flawless Curls Bouncy Curls gel
PT: IAGirl's as needed