They're on Facebook. Write them and complain there. So frustrating they've added a cone! I love this condish too as both RO and LI, and now I'm gonna have to re-evaluate whether to even bother re-buying. Live with a regular low poo, or go back to searching for a great rinse out?
CG since 11/2011
2c /3a F /Mii, low porosity

Winter Products /Routine:
Clarifying: Herbal Essences Tealightfully Clean
Low Poo: Renpure Luxurious Argan Oil
Co-washes: Suave Naturals Tropical Coconut or Daily Clarifying
RO:
Tresemme Expert Selection Perfectly (un)Done, Cure Care, Suave Tropical Coconut or Daily Clarifying
LI (if needed):
Tresemme Perfectly (un)Done, Renpure Brazilian Keratin Straightening (old formula), Cure Care
Stylers: HETT, AIF
PT: IAGirl's as needed