I've never had a bad experience with CurlMart. *knock on wood* I always receive an email immediately following the placement of my order. My order has always arrived within a week of placing the order. However I did see an email on CurlMart about it being closed for the holidays, which will affect when your order ships.
3b/c, medium-coarse, low porosity, low density
HG: Jessicurl Too Shea and Kinky Curly Curling Custard
Shampoo: nonsulfate shampoo and Suave Naturals sulfate shampoo when needed