You should suck it up and help cover the phone when she is on break or lunch. Lots of companies do this. The more on the backup list, the less often you will have to do it.
Originally Posted by roseannadana
But it is not the entire company. It's only the call center,that helps the receptionist. The rest of the company doesn't do this. Their skill level is different than us. We are considered management , and the call center is hourly.

What next, move over to the call center?Help them out too???
I don't think so! I didn't go to college for this.