i got form the op that they expect the employees to not only do their regular job but also someone else's job. instead of the company hiring another receptionist or finding another way to cover the phones they want other employees who already have work to do, to step away from their jobs to answer a phone. the company wont hire someone because they wont pay for it. so they are just looking for free labor. its frustrating because the other departments feels it is not their job, which its not, and they have their own work that has to get done. teh company has expanded so you would think they would have hired at least one more receptionist. expectionally since the office opens at 6, but the receptionist doesn't even come in until 8. at least that is what i got from it.