I agree, but having to fill in at a receptionist's desk is different. I don't remember but if it truly is temporary it doesn't sound too bad. But combined with everything else she has said (her projects changing, restructuring that she is not happy with, owners asking people to do personal errands, yelling at them, etc.) it sounds like it would make sense to look for another job. I'm really confused as to why anyone would stay at a job where they feel insecure about her position and that makes her cry.