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MrsComboCurlz · 01-28-2013, 06:54 PM

Quote:

Originally Posted by Delma

I had this same issue with Darcy's botanicals telling me oh your products are shipping today and it wasnt even postmarked till 2 wks later! I enjoyed the shampoo bar sample I got in my curlkit from cream and coco but if this is how they treat their customers I won't be purchasing just like I will never order form Darcy's botanicals again. The best costumer service I have had so far is from sisters keeper .

Well there you have it, we all can share a thing or two of diff companies and their shady tactics. But this right here is the worst I've seen it...the replies are so nonchalant as if she doesn't see what we see! On FB ppl have posted "answer your email" and "I'd like my package status info"...
Questions like these shouldn't have to be sent to your social network site for the masses to see. How often will you get this from your customers before you fix it? Buyer beware... #justsaying