Oh boy. Where to begin.

Pretending they know how to cut curly hair when they're clueless.

Not listening to the client because they think they know hair and that the client's lifetime of experience with her hair is invalid.

Agreeing to trim split ends from hair the client clearly states she is growing, which is below the shoulders, then cutting it into a cap style, and saying, "It's only hair. It will grow."

Thinking that a client's inability to see what they're doing when her glasses are off means they may disregard her instructions, and do anything they want to her hair.

Trying to book a next appointment for a client who is so distraught about how her hair was butchered that she's in tears.
Peace,
Morgan

Baby Fine 3B, low porosity, normal density and elasticity
CGing since July 2008