Sheilacurl, sorry you're having the same problem. We seem to be having the exact same issue, except I haven't gotten ANY response to the email I sent.
When I go into the Control Panel and click on "Edit Email and Password," it takes me to a page called '25 DAYS OF GIVEAWAYS.'
This has become a regular occurrence. I just don't get why it keeps happening and why it takes so long to respond/fix. Very frustrating.