Aw, that's too bad! And it must be confusing. The only reason why I'd get one done is to get my properties confirmed so I can imagine your frustration. What are your properties according to your own assessment and theirs?
Originally Posted by Lauraimes
I thought low porosity and fine texture. They save average porosity and medium texture
Originally Posted by sKorpio1190
Well, that explains, I think. As far as I know, normal porosity and medium texture are properties that like a lot as long as you find the right balance between things like moisture/protein, etc. With regards to using products the analysis doesn't recommend, well, most CGs wouldn't recommend sulfate poos either but there are people around here who use them on a weekly basis without any problems. I think a hair analysis is a guideline to help you discover what works for you, not a prescription that you have to follow no matter what. Perhaps do some more research to learn more about your new properties and see if it explains certain things.
F - LP - HD - NE
Fine, low porosity, high density, normal elasticity
Hairtype 2c

Low poo: Petal Fresh Organics Rosemary & Mint Volumizing Shampoo
Protein: IAGirl's gelatine treatment
Detangler/RO: KCKT or Curl Junkie Beauticurls Argan & Olive Oil
Styling: KCCC

Beauty Is Not a Number