Sorry you are having issues with thinning hair. It doesn't seem logical that washing with conditioner and massaging one's scalp would cause hair to fall out, but hey anything is possible!
I've been conditioner washing for many years now and it's made my hair so much healthier and happier. I have to fight hair thinning and dryness due to thyroid but my hair is still healthy thanks to CG.
In Western PA
Found NC in 2004. CG since 2-05, going grey since 9-05. 3B with some 3A.
Hair texture-medium/fine, porosity-normal except for the ends which are porous, elasticity-normal.
Suave & VO5 cond, LA Looks Sport Gel, oils, honey, vinegar. password jeepy **updated August 2015**