This thread is a terrific reminder that we curlies are empowered by online reviews, if we choose to write them. It wasn't always like this! In days of old (not to long ago) I recall suffering a bad cut with stylists and salons pocketing my $$ w/limited consequences to their businesses. There was no such thing as reporting these heinous hair episodes to anyone but the BBB.
I critique stylists in online (public) venues because of what the folks above said: to help warn others away from (yet another) disappointing cut or styling service PLUS you might motivate one or more rogue stylists to improve their skills/attitude, if only to clean up their online reputations.
Power to the people