Hardness or crunchiness likely indicates the product has not been rinsed out effectively or too much used, leaving basically a sugar coating on the hair. As a potent humectant honey won't suit all porosities in all humidities.
2a-2c, medium texture, porous/ colour treated. Three years CG, growing out mechanical and chemical damage = breakage and very high porosity. Past armpit length heading for waist.
CO-wash: Inecto coconut
Treatments: Komaza Matani, coconut oil, Hairveda Sitrinillah
Leave in: Fructis Sleek & Shine (old), Gliss ultimate volume, Inecto argan
Styler: Umberto Giannini jelly, Boots Essentials gel
Experimenting with: going back to basics