I think maybe I added too much protein in this last PT/DT, it feels just like your description - crispy and a lot like tangled dolls hair. I may lay off on the protein for a while. I have known for years that my hair doesn't really like protein in large amounts - I have always preferred "moisturizing" products versus "reconstructive" products except for rare occaisions following a particularly bad color job. I find that wierd given that my hair should be highly porous due to chemical and mechanical damage, so it should love protein, right? I think possibly I need to fork out the $80 for the detailed hair analysis.