Lol, I was trying to figure out what post you were talking about, and then realized the mods must have removed it for whatever reason. Poor customer service is always a no-go for me as well. If you want my money, you'd better treat me nicely!
Former longhair, now CG, living in N. California where the fog meets the wind
3a/b, fine, normal porosity/elasticity, high density
Conditioner wash and style, sometimes with a dab of BRHG.