I have noticed that I can't use much leave in under the B&A gel. It's like it is too much and my hair almost look oily (but doesn't feel like it).
I always get crunch too but I remove it while it is drying and when it is dry. After that I have soft curls.
Also, I have to make sure not to use too much of this products other wise it turns out ugly looking and way too crunchy. I use about 2 quarter sized puddles all over.