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-   -   Cannot find Barry Fletcher Products—Rant (http://www.naturallycurly.com/curltalk/3/3060-cannot-find-barry-fletcher-products%97rant.html)

alguma pessoa 06-27-2005 05:06 PM

Cannot find Barry Fletcher Products—Rant
 
I am calling to make sure that the stores that are supposed to carry Barry Fletcher’s setting lotion actually have it in stock. I have called 5 stores and not one person who answers speaks English. They keep telling me, “yes” and ignore my question. Gosh, it is not even about their language skills. They have poor customer service skills! Arrrggh! So frustrating!

I am sort of glad because when I go to stores owned by them I get watched and followed (they do that to everyone not just because I am brown) and can never answer my questions when I ask them. It is annoying.

I think I will just drive to the Barry Fletcher store.

Just a rant. I needed to get it off my chest.

Amneris 06-27-2005 05:08 PM

The 1-800 number doesn't work? When I called, they sent my stuff right away! What language were they speaking?

alguma pessoa 06-27-2005 05:16 PM

Quote:

Originally Posted by Amneris
The 1-800 number doesn't work? When I called, they sent my stuff right away! What language were they speaking?

I live near Barry Fletcher's salon and there are dozens of stores in Maryland that are supposed to carry his products so I do not need to order on line. His salon is about 30 minutes away so I may just drive over there.

I was calling nearby beauty supply stores not Barry Fletcher. I prefer not to say what language the beauty store owners were speaking because I know that a few people on this board are of that heritage and I do not want them to think I am stereotyping or singling them out. I will say that the language is not Spanish. Too bad Sallys does not carry his products.

So, Amneris, on a scale 1-10 how do you feel about BF's setting lotion? Which one do you have (there are two formulas)?

Amneris 06-27-2005 05:30 PM

I have the Moisture Silk Plus, and I give it an 8 or 9 - makes my hair very shiny.
As to my other question, I'm still curious - PM me!


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