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Old 07-27-2005, 09:53 AM   #1
 
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Default Order mishap

Okay I started using kemi oyl in my hair. So I decided to order the 8oz bottles from the kemilab website. I get home today from school and see that I received my package and anxiously opened my box to notice that its not what I ordered So I called the company they looked up my account and saw what I order. The rep was very nice and said she will ship it out today, so when I asked her what am I supposed to do with the products I received , she said just keep it. Can you believe that They are not helping my pj ways I been trying to cut down on my product usage, lol.
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Old 07-27-2005, 11:23 AM   #2
 
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Well, that was very nice of them!
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Old 07-27-2005, 02:34 PM   #3
 
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Ok so make sure you tell us how you like it
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Old 07-28-2005, 05:00 PM   #4
 
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Default Re: Order mishap

Quote:
Originally Posted by cutietootie
Okay I started using kemi oyl in my hair. So I decided to order the 8oz bottles from the kemilab website. I get home today from school and see that I received my package and anxiously opened my box to notice that its not what I ordered So I called the company they looked up my account and saw what I order. The rep was very nice and said she will ship it out today, so when I asked her what am I supposed to do with the products I received , she said just keep it. Can you believe that They are not helping my pj ways I been trying to cut down on my product usage, lol.
What did they send you by mistake? Was it something you wanted to try?
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Old 07-28-2005, 08:33 PM   #5
 
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yeah they sent me a leave in conditioner,pomade,gel,and kurl spray I think it is. Plus they are so great because I called them yesterday with the mistake and I had my correct order at the door this morning. Talk about service
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