Traumatic experience at G's salon, Brooklyn!

Before I say what comes after this, I want everyone to know I am NOT blaming NoodleNaps for her bad experience.

I am emphasizing the importance of speaking up, and GETTING UP AND LEAVING, if a stylist will not listen to you, belittles you, or rips your hair out.

I've been to one salon, in the past 3 months and had a very good experience. However, I do NOT play.

  1. If you come at me, with a fine-toothed comb, I'm up and out. I don't have time to explain why that won't work. You should know.
  2. If you attempt to comb my hair dry, I'm up and out. Again, I don't have time to educate you on how to comb natural hair. Now, if you wanna deduct the price of a lesson from my bill...
  3. If you're rough...as far as your demeanor, or in the way you handle my hair...I'm up and out. Be courteous and friendly. Don't act like my hair is some "bird's nest" you don't wanna tackle.
  4. If I tell you to "cease and desist", and you ignore and continue...I'm up and out. It's my head, my hair and my decision.
Why? Well, because I can do my hair myself...and do a pretty good job. So, if I'm going to pay you to do my hair, you need to "wow" me, but at very least treat me with respect, and be gentle with my hair.

If I came in with healthy hair, I expect to leave with the same level of health. If you think you're going to jack up my hair, and push back my progress, it will remain a thought.
Originally Posted by NEA

If this was Facebook I would "like" this. Sometimes it's easy for me to say "oh I would do this," but when you're in that position yourself it can be hard to speak up. whenever i used to get in a stylist's chair i felt like a child - like i couldn't speak up because they knew better. but now that i've BC'd and try to take care of my hair, there is no way i will let someone do that to me.

i will try to remember your experience if i get scared to say something.

so sorry this happened to you, girl.
Originally Posted by alainaelizabeth
Yeah...it can be uncomfortable, but I've done it...so I'm a living witness it can be done. I've walked out of a few salons, when I just had a feeling it wasn't going to be a good experience. I can usually tell when I walk into a salon how it's gonna go down.

I try to visit a salon, before actually making an appointment. so I can check out the surroundings (I'm looking at what's going on in the chairs, cleanliness, etc.), the stylists and the clientele. I'll ask questions...see how friendly and accomodating they are. If I get a bad vibe, it's over...before it got started.

There have been way too many of these kind of experiences for nappturals. I don't live in DC, or Maryland, or Philly, or Atlanta, so the choices are few and far between.

One bad salon experience like the one we're discussing can set you back months, at least.
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I'm sorry that happened to you NoodleNaps

I had a bad experience(s) at an Aveda concept salon as well, and so did my sister. Never again. I haven't been to a salon in over two years. I haven't been to a braid shop in over three. I take pride in knowing how to do my own hair and I'd rather risk messing it up myself than pay someone I KNOW will not know how to handle my hair the way I prefer. This is why I was adamant about learning about hair care. I don't think I've ever had a really positive hair salon experience. They always cut too much, burned me with the iron or relaxer, texturized me without my consent, didn't listen to me, didn't dry my hair before styling, braided WAY TOO TIGHT, insisted on blow drying before braiding, etc.

I can do and trim my own hair. I can put weave in my own hair as well. Don't need a salon.
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Noodlenaps, I am so sorry about this experience. Its this very kind of thing that has me (a former salon girl) not wanting to go to salons now. I was thinking of this kind of experience last night when I decided to go ahead and trim my hair myself.

To echo greenandchic, it really is messed up that we have to search high and low to find good stylists that know what they are doing with our natural hair, (heck I had a hard time finding a good stylist when I was relaxed, but that's OT). The one place I trusted to do natural hair closed and my last stylist does natural hair, but she don't have all day to style natural hair - she stays on a strict schedule. She will want to blow dry it crazy straight and will treat the hair like it is still relaxed... noooot ok.
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Hi Ladies,

Thanks for your messages (sorry for the delay, I was on the plane coming back home).

@NEA, I totally agree I should have spoken up/left earlier, and I am normally much more outspoken and confrontational, however I don't know what it was, partly their slightly bullying attitudes that sort of made me feel like I was back at school, and like maybe I was being silly. But it really will never happen again, and that was the main reason I wrote the review, so that other people realise how important it is to put your foot down and leave if necessary.

I really don't know why I felt bad about naming names, especially as after the second stylist, who was called Joel, started on me, we moved back to the 'black' salon (this still gets me!) where the first stylist, called Jamie, had gone back to sulk (both the receptionist and owner were mad at him when I explained what had happened, so I have a feeling he had been told off about his rudeness). About half an hour later when I was about to get my hair shampooed AGAIN, this woman walked in, and was obviously one of his regulars. He hugged her to say hi, and was holding onto her and whispering in her ear for ages, and she looked over at me and gasped, and it was quite obvious he'd just told his version of our little altercation.

Anyway, I went to post my review on Yelp here: G's Urban Hairstyles - Prospect Heights - Brooklyn, NY and saw the review by "Nineequa B.", coincidentally written the day I went in. Now on the day, I called in, Jamie picked up the phone, and said 'I'll be the one doing your hair'. When I got in, he was just chilling in the waiting area, and really looked like he had not been busy all day. Then after the fiasco with me he suddenly gets this new client, and then a good review for him specifically suddenly appears on Yelp. Hmm. And I love the way she's added as an afterthought 'I also trust him with my little sister who has natural hair'.

So yes guys, if you absolutely insist on going to G's after all this, do NOT use Jamie, who was my first stylist and just downright nasty, or Joel, who was the one that took over, meant well, but still knows jack about natural hair in my opinion! And I will be posting this in the review section as well.

@Lanisha, I'm quite annoyed I forgot to pick up the CG book while I was in the States, as I had meant to. Will order on Amazon. Thanks for the reminder!
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
So sorry dear. I had a similar experience 3 years ago at a Ouidad salon and hadn't been back since. I don't know whats getting in stylists nowadays. Especially in this economy. Don't they know gel and conditioner are 1.00 at the dollar tree?
Originally Posted by Prettycurls
LMAO!!!
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
so sorry that happened to you.
ive had a similar situation happen at a braiding salon called "Fatou's Braiding Studio" in Decatur, Ga (on the parking lot with a biglots on Candler road)
i got some kinky twist done last summer. can't remember the stylists' names (there were two working on my head at once. one had many acne scars, the other was somewhat short/petite looking) but it was a horrible experience. the first lady seemed nice but began to come my hair without detangling. she washed it, applied NO product, and just began ripping at it. i could hear my strands breaking, but i had to get my hair done and didnt want to not get it done (my mom really wanted me to get them) and only my brother was with me.

anyway, she was coming and tearing out hair, and it REALLY HURT and i even winced and fidgeted and then she apologized but continued to rip through it. afterwards, she began twisting my hair and complained that my hair was too thick and got another woman to help her. she was on the phone while twisting and that was rather annoying and unprofessional. she also cut the hair that was sticking out of the braids which was my hairs.

it was partially my fault because i didnt get up and leave, but because of various reasons i felt that i had to get it done. that taught me to NEVER EVER let someone treat me or my hair like that ever again.

also, the stylists and their guests (friends? selling dvds etc) were very anti-american and speaking against america. it was crazy. you live in america! be thankful! i understand criticism, but they were really against america. it started when they turned the Fifa World Cup on.

after i took out my twists (only kept them in 3 weeks was so unhappy) i had split ends galore, even though i moisturized. it was horrible.

anyway, hope that helps someone out! i was recommended to the place by my sister who was not natural at the time, and i guess was used to braiding salons being that way? who knows. never again! there are some other fatous locations, and i cant speak for them but only the candler location.
Originally Posted by ayotal
I know exactly what you went through. You know you should say something but you don't. Anyway, we live and learn. Never again will I allow this to happen!
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
<ramble>I just want to say I'm all for DIY when it comes to our natural hair. I've been natural for 8 years and only been to the salon one time and thankfully I had a great experience. With that said, sometimes I want to be cared for and pampered just like those with looser curls or straight hair. Just because I have super curl hair, that doesn't mean that I can never treat myself to a decent trim, color, or dare I say, hair cut in a particular style that I would NOT be able to do myself.

I don't know, its just saddens me our hair is still seen as a "problem" and we are almost forced never to trust anyone with our hair. I hope as natural hair becomes more and more common, more and more stylists will learn how to work with our hair. </ramble>
Originally Posted by greenandchic
Exactly! I long for the day when it is as easy for us to get pampered as it is for our straighter haired sisters!
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
Hi Ladies,

Thanks for your messages (sorry for the delay, I was on the plane coming back home).

@NEA, I totally agree I should have spoken up/left earlier, and I am normally much more outspoken and confrontational, however I don't know what it was, partly their slightly bullying attitudes that sort of made me feel like I was back at school, and like maybe I was being silly. But it really will never happen again, and that was the main reason I wrote the review, so that other people realise how important it is to put your foot down and leave if necessary.

I really don't know why I felt bad about naming names, especially as after the second stylist, who was called Joel, started on me, we moved back to the 'black' salon (this still gets me!) where the first stylist, called Jamie, had gone back to sulk (both the receptionist and owner were mad at him when I explained what had happened, so I have a feeling he had been told off about his rudeness). About half an hour later when I was about to get my hair shampooed AGAIN, this woman walked in, and was obviously one of his regulars. He hugged her to say hi, and was holding onto her and whispering in her ear for ages, and she looked over at me and gasped, and it was quite obvious he'd just told his version of our little altercation.

Anyway, I went to post my review on Yelp here: G's Urban Hairstyles - Prospect Heights - Brooklyn, NY and saw the review by "Nineequa B.", coincidentally written the day I went in. Now on the day, I called in, Jamie picked up the phone, and said 'I'll be the one doing your hair'. When I got in, he was just chilling in the waiting area, and really looked like he had not been busy all day. Then after the fiasco with me he suddenly gets this new client, and then a good review for him specifically suddenly appears on Yelp. Hmm. And I love the way she's added as an afterthought 'I also trust him with my little sister who has natural hair'.

So yes guys, if you absolutely insist on going to G's after all this, do NOT use Jamie, who was my first stylist and just downright nasty, or Joel, who was the one that took over, meant well, but still knows jack about natural hair in my opinion! And I will be posting this in the review section as well.

@Lanisha, I'm quite annoyed I forgot to pick up the CG book while I was in the States, as I had meant to. Will order on Amazon. Thanks for the reminder!
Originally Posted by NoodleNaps
I understand, NoodleNaps. I'm just glad you survived it and you're ready for the next time somebody comes at you the wrong way. We do live and learn. Oh...thanks for calling those folks on the carpet!
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Eeeeeew this makes me so angry, you poor thing!! This is why I haven't been to a salon since I BC'ed...the stylist who cut my hair then is as sweet as can be, but she definitely combed my hair dry with a fine toothed comb. I didn't care then, but def not now. And I don't feel like finding another stylist in my area.

I wouldn't have paid for shiz though. I would have caused a scene and cussed them out while I was crying.
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Eeeeeew this makes me so angry, you poor thing!! This is why I haven't been to a salon since I BC'ed...the stylist who cut my hair then is as sweet as can be, but she definitely combed my hair dry with a fine toothed comb. I didn't care then, but def not now. And I don't feel like finding another stylist in my area.

I wouldn't have paid for shiz though. I would have caused a scene and cussed them out while I was crying.
Originally Posted by ellepixie

+1
Ah...to be a well pampered pootiecat. I can sleep on my owner's lap. Roll over on my back when I want my stomach rubbed. Purr with delight. Suddenly jump off and walk away for no reason. Not respond when I am called. Throw my leg up and lick with intense abandon. Sleep 85% of the time. Hang my head off the couch and view the world upside down.
Wow, Noodle. That is disgusting what they did to you! Ugh, people!!
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Every time I read stories like these, it almost makes me sick. I am so sorry this happened to you. Professionalism and proper education seems to be completely absent when it comes to most salons and stylists. It's a dismal world we're livin' in, I'm telling ya!
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so sorry this happened to you. i have thoughts of going to nyc and having this great salon experience, then i hear stories like this.

i've been without a relaxer for almost 12 years. i had locs 6 years in there and even those i started and maintained myself until they got really long and i just wanted some help. this is why i invest in quality products and do research on good blogs and here to be able to take my haircare into my own hands. nothing more devastating than to lose your hair health/growth progress due to one ignorant stylist.
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please recycle, it matters...
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Eeeeeew this makes me so angry, you poor thing!! This is why I haven't been to a salon since I BC'ed...the stylist who cut my hair then is as sweet as can be, but she definitely combed my hair dry with a fine toothed comb. I didn't care then, but def not now. And I don't feel like finding another stylist in my area.

I wouldn't have paid for shiz though. I would have caused a scene and cussed them out while I was crying.
Originally Posted by ellepixie

+1
Originally Posted by sassywillow
Yeah I really shouldn't have paid them!

Anyway, its all good now, I'm over it- I think. I've DC'd in twists twice so far, and my hair feels so much better, but the twists started looking really fuzzy so I re-did them, trimmed my hair myself, and am not looking back. So what if it is slightly uneven? Lol
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
For all the ladies that cut their own hair though, how do you ensure it is even? I used (attempted) the deva method of cutting curl by curl (it took HOURS!), but then with some curls the splits were quite obvious so I knew how much to take off, but with others, it wasn't obvious at all, so I just had to estimate and couldn't tell if I was taking the same amount off. I've re-twisted so can't really tell if it is even or not. I guess the proof will be in the twistout.
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
For all the ladies that cut their own hair though, how do you ensure it is even? I used (attempted) the deva method of cutting curl by curl (it took HOURS!), but then with some curls the splits were quite obvious so I knew how much to take off, but with others, it wasn't obvious at all, so I just had to estimate and couldn't tell if I was taking the same amount off. I've re-twisted so can't really tell if it is even or not. I guess the proof will be in the twistout.
Originally Posted by NoodleNaps
i don't straighten my hair so having perfectly even hair is a non-issue for me. curly/kinky hair can actually hide a lot of imperfections. i snip the ends of twists for a trim and it works well for me. if i have a specific issue i trim/snip there. for me i'm a lot less anal than i was when i had relaxed hair about perfectly even/symetrical hair.
a dreamy pisces
please recycle, it matters...
i change lives...through fitness
i'm more relaxed being natural
For all the ladies that cut their own hair though, how do you ensure it is even? I used (attempted) the deva method of cutting curl by curl (it took HOURS!), but then with some curls the splits were quite obvious so I knew how much to take off, but with others, it wasn't obvious at all, so I just had to estimate and couldn't tell if I was taking the same amount off. I've re-twisted so can't really tell if it is even or not. I guess the proof will be in the twistout.
Originally Posted by NoodleNaps
i don't straighten my hair so having perfectly even hair is a non-issue for me. curly/kinky hair can actually hide a lot of imperfections. i snip the ends of twists for a trim and it works well for me. if i have a specific issue i trim/snip there. for me i'm a lot less anal than i was when i had relaxed hair about perfectly even/symetrical hair.
Originally Posted by luvmylocs
I know what you mean, but I have these bits at my nape that hang and look like a mullet, and I would like a shape more like Ekua's avatar, for e.g. (just saw it and it perfectly illustrated what I meant), however this would mean snipping off quite a lot off the back, and I'm quite scared to attempt this. I'm thinking I should just quit while I'm ahead and accept this as my hair shape.
Products in current rotation:

Terressentials Pure Earth Mud Wash; Elucence MBC (now really just for cowashing, leg shaving or emergencies); Curl Junkie: Repair Me, Deep Fix, Curl Rehab; AOHSR (retiring); Oyin Handmade: Honey Hemp, Hair Dew, J&B; Qhemet Biologics: BRBC (retiring- prefer Oyin HD), AOHC, OHHB; Jojoba Oil for scalp; Castor Oil or Shea butter to seal; Henna & Ayurvedic pastes when I can be bothered.

Still searching for the perfect stylers, but loving CJ CIAB over everything so far
This has to be one of the worst salon visit horror stories I've ever heard. As I was reading it, just when I thought it couldn't get any worst, it did I'm glad your hair's feeling better OP. And thanks for warning others about them.

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I've been to this place before and did not like it. At. All.

I don't know what was worse, the hour wait just to get into the chair? The 4 hours to actually do my hair? The price? The women around me yapping about "good hair bad hair"? Having split ends maybe a week after leaving the salon?

Horrible experience. And I've been to the one across the street too and unless I'm thinking of the wrong place, it was full of black people. This was back in '07 so perhaps they've marketed to a new demographic since I've left.
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OMG, what an awful experience Noodle I'm sorry! just yikes. I'm so scared of stylists now. When I 1st went natural in the 90s, I tried to hang with my old hairdresser but she was literally snatching me bald with that frikkin' rat tail comb as she did my twists. I stayed at ear-length (tops of ears..lolz) for like 2 years. She was also super stingy with conditioner. A quarter coin sized squeeze for my hair??!! makes me shudder to flashback on that. It was awkward because my mom still went to her occasionally but I just had to quit. My hair was so dry,broken, and like another head of hair. I'm still learning to manage it on my own but damn, never ever again w/that.

thanks so much for letting us know what happened, it'll help others avoid the drama.

I agree with NEA about just getting up but I never did. It really is a mind thing that we as clients have to overcome - the whole Hairstylist-As-All-Knowing-Priest(ess) of Hair & then the Fear of hurting feelings or causing a scene.

If G-d forbid i'm in that kinda sitch again I'm going to pull a Paxton-Husdon 'Game Over Man!...'

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