My hair was REALLY crunchy the other day. It did take a little work to get out the crunch, but once I did, it was great. (It got extra crunchy w/ the KY) That's why I'm going to get some JC N&S to help get it out.
I agree - the smell is a little odd. I think it smells a bit citrusy, but I haven't found that it has lingered. I don't notice it once I walk out the door.
Sleep on it... literally! once I went to bed and woke up, my crunch was ALL gone