I buy mine locally and on the jar it says that because it's all-natural that that will happen and to just heat the jar or put it in a bowl of hot water, shake it and you're good to go.
I'm a 3b, with 3c underneath.

Used to be CG, now I'm not. Using Suave Aloe & Waterlily shampoo & condish, JoiWhip, BRHG, Suave Aloe gel, Aussie Tizz No Frizz, and anything else that looks good!
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