Annaleah, the reason finch's worked is because BB made it herself. I see that you have joined very recently, so you don't know a couple things you ought to learn:
1. Botticelli Babe is a witch, like Hermione. You see Hermione's excellent curls? That is because she used magic. BB's FSG actually contains magic, which, unfortunately, is not sold at Whole Foods.
2. Botticelli Babe also puts in her blood, sweat, and tears. Needless to say, you can't have put that in yours.
Good luck, Annaleah (and welcome!)
(Btw, definitely made all that up, so no one report me to the moderators. I am also a big fan of BB, so, in all seriousness, Annaleah, ordering from her is probably a good idea.)