thanks for all the responses!! I was really shocked as well to see all the complaints. I have no idea how this company is still open???

I'm so frustrated with them I feel like sending them some hate mail. But they obviously don't respond to anything their customers have to say!!
3a, growing out, CG since 2/08'
Favorites: KCKT, Oyin HH, LOOB, and HEBE
Password:gracie
glycerin and protein sensitive

pics added: 5/13/08