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-   -   International Shipping Costs (http://www.naturallycurly.com/curltalk/curlmart-news/151584-international-shipping-costs.html)

CurlyIrishGal 11-04-2012 07:53 AM

International Shipping Costs
 
Guys - what is the story with the cost of shipping. It's ridiculous...
I definitely expected to pay, maybe up to $30 but $54.70 come on? you must have a better way to ship efficiently, there are plenty of US sites that cost nothing like this?
I really want to buy some product from you, but I just can't justify this cost, you must be able to subsidise shipping somewhat on orders over $100?

Thanks, and i really appreciate any help on this...

Aqua_Lily 11-09-2012 02:13 AM

I agree... I live in Japan (temporarily) and I just can't find CG method 'proof' products here. So I really wanna shop at Curlmart. But the international shipping costs are just insane... now I'm forced to use ebay >_< which doesn't have a lot and is not as safe...

Starmie 11-09-2012 03:24 AM

I have the same problem, I end up paying as much in postage as I do on products. I just limit myself to a couple of things that I really like and make do with local stuff otherwise. I don't understand how sites like iherb can ship about 1.5 kilo's of stuff to me for $6 and other places can't. Very frustrating.

Deborah<3 11-11-2012 05:33 AM

Same problem. I live in Italy and I have to pay 35 euros for shipping.
CurlMart uses a lot of coupon but why don't creat a coupon for International orders?!
It'd be great.
=)

Dominicanized 12-12-2012 08:44 PM

My shipping to Canada was $21.03, and then when the UPS guy showed up he was asking for $20 more.

I would love to shop at CM again but I paid nearly $100 on 2 combs, 2 shampoo bars and 2 conditioners...way more than I expected.

Cau 01-18-2013 07:33 AM

I totally agree.

I would make loyal customer (like iHerb) if delivery costs were not so expensive and insane.

But, I would love to buy some products that are on sale in CurlMart... :wink:

Sistapopdemcurl 01-25-2013 08:13 PM

I highly agree that the shipping cost is ridiculous. I live in the United States Virgin Islands and curlmart wouldn't offer flat rate shipping or free shipping. The only why I continue to buy from them is because Kbb hair nectar is hard to find. Sagenaturalcutecals offers flat rate shipping why can't Curlmart. For there FYI, the USVI is not an international country. We are a part of the United States of America.

HillaryMarie 01-30-2013 04:12 PM

International Shipping Cost
 
Hi Folks,

CurlMart Customer Service Here:
First off we realize that international shipping cost are very high. However, we do not profit from the cost of shipping as the rates are set by UPS and USPS. These rates are based on the volume of packages sent, and are set by the shipping companies. So high volume companies receive a more competitive shipping rate. Regarding shipping to places in the United States that are not part of the contiguous United States, shipping companies change 50-65% more to ship to these locations. This makes it impossible to offer free or $5 shipping when the cost of shipping to the location is substantially higher than shipping within the contiguous US.

I hope this answers some of your questions.
As always feel free to sent me a private message or email us @ customerservice@curlmart.com.

Thanks!

eveum 09-09-2014 04:32 AM

I've ordered products from the US from eBay, amazon and US based brand websites and the shipping has been completely reasonable.

CurlMart has absolutely RIDICULOUS international shipping costs and I don't believe for a single second that there isn't a way to make it cheaper. You are completely shutting out international users who want access to products that are hard or impossible to get elsewhere. I'm annoyed and disappointed.

BotticelliBrit 09-09-2014 05:14 AM

As a UK curlie, this is why I love Amazon – cheap and cheerful and lots CG products on there. Also really like BeautyBay and BeautybyZara :)

eveum 09-09-2014 03:57 PM

I can get most of my products from Amazon, Beauty bay and lookfantastic.com, however some of my products like the AG recoil I could only find on eBay, which I am a little hesitant about buying cosmetics from.

Banafrit 09-09-2014 04:40 PM

Im in the islands at the moment and it seems I cant get literally anything shipped to me. I think they dont have a postal system set up or something. :dontknow: :ncool:

robynmp 10-16-2014 11:08 PM

I thought I was just being cheap!!! It is SO expensive!! I don't think I can shop there anymore now :(:( I would love to but I'm a Canadian student finishing up an undergrad and doing grad school. TOO expensive. Need every dollar.


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