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Old 07-23-2007, 08:46 PM   #1
 
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In my most recent CurlMart order I received a different scent for my TooShea conditioner- I didn't even know it came in different scents. Anywho..the new scent is Island Fantasy and I don't care for it as much as the Citrus Lavender. Is it alright to specify which scent I prefer in my next order?
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Old 07-24-2007, 08:08 AM   #2
 
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Yes, there's a place to specify which scent you'd like. You probably didn't adjust it, so it just defaulted to Island Fantasy. Next time, just be sure to notice the pop-up scent selector.
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Old 07-26-2007, 05:55 PM   #3
 
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About a month ago I ordered a liter of the Island Fantasy Too Shea but I was sent the Citrus Lavendar instead which I do not care for at all. Too strong! I did not know about the mistake until I opened the bottle and pumped it into my hand. Anyhow I called Curlmart and explained what happened. Whoever I spoke too apologized for the error and sent out the Island Fantasy overnight. Fantastic customer service.
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Old 07-31-2007, 06:59 AM   #4
 
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Thanks for your lovely note; Shelly is indeed wonderful!
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