Moderator questions, answers and discussions

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It shouldn't need to be discussed. It people are being banned, positions should be known. If it is indeed always evolving, then questioning moderation shouldn't be an offense. It should be a welcome part of the process.
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I feel like having a way to complain about moderator activity that we don't understand or agree with would be helpful. Like, what avenue should a user take if they feel like a moderator has made a mistake, and they want to report it? I guess the rules say to PM a mod, but it seems like that would make it really easy to brush off what a user is saying. It would be easier if we could discuss specific mod decisions in the open so these resentments don't fester and become more than they are.

How much power does each moderator individually have? Does more than one have to agree on a decision for it to be followed through with or can a single moderator make a decision without any kind of oversight? Also, on posts where mods slam down the hammer, it would be helpful if they quote exactly which rule they are concerned about. Some rules about tone (rudeness, hate, topics the mods police that aren't specifically abusive) are very subjective.
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Last edited by rainboe; 04-28-2013 at 11:50 PM.
And will answer fully as soon as I can.
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I feel like having a way to complain about moderator activity that we don't understand or agree with would be helpful. Like, what avenue should a user take if they feel like a moderator has made a mistake, and they want to report it? I guess the rules say to PM a mod, but it seems like that would make it really easy to brush off what a user is saying. It would be easier if we could discuss specific mod decisions in the open so these resentments don't fester and become more than they are.

How much power does each moderator individually have? Does more than one have to agree on a decision for it to be followed through with or can a single moderator make a decision without any kind of oversight? Also, on posts where mods slam down the hammer, it would be helpful if they quote exactly which rule they are concerned about. Some rules about tone (rudeness, hate, topics the mods police that aren't specifically abusive) are very subjective.
Originally Posted by rainboe
Actually, I changed my mind. I'll respond right now. You bring up some really good questions, rainboe, and even though I always prefer to make announcements because the same questions pop up multiple times in multiple places in this forum, I realize and admit that a delayed response is better for me from an admin/full time job point of view, but not always favorable for you as a CurlTalker. Definitely don't want things to fester!

So please feel free to reference and share this as my response:

1) Please do not start a thread or comment somewhere publicly on CurlTalk to complain about moderation. The rules state to contact the mod if you desire an explanation or further clarification. The rules also state that mods provide warnings before things like banning and deletion of content happens. This is in cases were emergency deletion isn't required. Because believe me, sometimes I just have to pull the plug on disgusting things...

You can also contact me. My email is evelyn@naturallycurly.com. I am available 9am-5 or 6pm CST, but sometimes I lurk here after that just because that's the nature of the job. Openly complaining (to who?) about moderation only gets people who are not involved with the situation riled up. Old wounds, hurt feelings, etc etc. all snowball into personal attacks, guaranteed. Every time. We would like to keep a discussion about a certain instance of moderation between the mod, me, and the CurlTalker it concerns.

2) The mods and I discuss moderation, yes.

3) I agree that we should cite which rule we are enforcing. If that hasn't happened, contact the mod (and I) via PM and ask. I receive emails that maturely and calmly ask for an explanation, and in those instances, I am more than happy to provide answers in a timely manner.

4) Perception of "snarkiness" and tone is subjective, you are absolutely correct. All moderation is at our discretion. We do keep tabs on the entire thread for context, because we know context is important. Our job is to ensure this environment is a pleasant place to be. Short of letting everything slide completely, there is no way I can guarantee to you that my perception of tone will align with your personal perception of it. You might think something is "specifically abusive" and I simply do not, but my job is to make you feel safe if you've been attacked, not to worry if the other person agrees that what they did was abusive per se. Hope that made sense...
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Yeah, thanks for the clarification. I only lurk on the non-hair boards, and On the whole I feel like the mods do a pretty good job. It's just occasionally I wish they would be more specific about why they are doing things; that's why I asked about posting the specific rule being violated. Like how people didn't know why the first time thread was shut down because a mod didn't clarify the problem until there was an issue raised about it. I do like that there is a warning system and the mods tend to be very reasonable.
Fine Texture, Normal Porosity, Normal Elasticity. Dyed to brown a few months ago.
Lowpoo:
Trader Joe's TTT Shampoo
Rinse Out:
Yes to Carrots, AOHR, Aubrey Organics Rosemary Peppermint
LI: Yes to Carrots
Stylers: Shea Moisture Curl Enhancing Smoothie, LA Looks Sports, Suave Professionals Captivating Curls Whipped Mousse
I just read the announcement, and I am afraid I am still confused. Many people have links in sigs. As the mods come upon them, will they be asked to remove them? Is an Etsy link that I don't profit from allowed?


There is a whole thread advertising sales and codes. Isn't that considered advertising?
Guide22
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Many people have links in sigs. As the mods come upon them, will they be asked to remove them? Yes, if they are against guidelines.

Is an Etsy link that I don't profit from allowed? It is best to share the link via pm so there is no confusion.


There is a whole thread advertising sales and codes. Isn't that considered advertising? In this context, it is not. It sharing of information just as showing a pair of shoes or purse that you may have purchased.

As the rules and guidelines cannot anticipate every scenario, there may be situations that will need to be handled on a case by case basis.
So let me get this straight:

1) I post a link to a purse from Bloomingdales. That's ok

2) I post a link to a purse on Etsy. That's not ok.

I am not trying to be snarky. I honestly do not understand the distinction.
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Thank you very much for answering. I appreciate it. I do have a another question.

Is starting a thread/continuing a thread about Etsy finds ok? If it happens to be a member we can link to their shop but the member can't really jump in except via pm?

ETA: What are the guidelines for sigs? Will you please give an example of one that would be okay, and one that would not be okay?

Last edited by ruralcurls; 05-02-2013 at 08:20 AM.
Guide22
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So let me get this straight:

1) I post a link to a purse from Bloomingdales. That's ok

2) I post a link to a purse on Etsy. That's not ok.

I am not trying to be snarky. I honestly do not understand the distinction.
Originally Posted by Laura Lee

I am confused by your statements. The answer about links was answered.
So let me get this straight:

1) I post a link to a purse from Bloomingdales. That's ok

2) I post a link to a purse on Etsy. That's not ok.

I am not trying to be snarky. I honestly do not understand the distinction.
Originally Posted by Laura Lee

I am confused by your statements. The answer about links was answered.
Originally Posted by Guide63
I am trying to clarify it in black and white. Forgive me, I'm a law student, so when I see things like "it's best to" I wonder if that is an absolute rule or not. My question is: is it the case that you cannot post links to etsy, no matter if you profit from them or not?
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Guide22
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Thank you very much for answering. I appreciate it. I do have a another question.

Is starting a thread/continuing a thread about Etsy finds ok? If it happens to be a member we can link to their shop but the member can't really jump in except via pm?
Originally Posted by ruralcurls
I believe there is already a thread about Etsy finds. Posting the pictures and saying the name is fine. Just no links to the store in the thread. Please do that via pm. No, the member shouldn't jump in on the thread regarding their shop.
What about members selling products samples outside of the swap boards?
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So, as far as Etsy is concerned, I can talk about, and post pictures from an Etsy shop. I should not provide a direct link except in a pm. Is this correct? If it is, there is a direct link to Etsy in the coupon code thread. Does that get to stay?

But I can talk about, post pictures, and provide a link publicly to, say, Amazon, Macys, or Ebay?

Last edited by ruralcurls; 05-02-2013 at 09:12 AM.
^Yes, I would be interested to read direct answers to those questions too, beyond "The answer about links was answered". I've re-read this thread and the announcement several times and I'm unclear.
Hey y'all --

no worries i know you're not trying to be snarky Guide63 is correct. Let me offer some background, clarification.

The purpose of that rule is to prevent advertising. If the clicking of a link generates income, or the site is a business that profits you or your family, please do not put it in the signature or start a thread about it. We just make this an all around rule. That clearly prevents a big brand like Miss Jessie's (just an example!!!) from coming here selling products, but that also does trickle down to someone's etsy shop which is very small by comparison. We do not want to have to make that decision every single time of "who is too big of a corporation". Because at what point does someone's Etsy shop become poppin'? How much profit has to be made for it to be considered spam/advertising? So our rules just state to do none of it.

For example, I am the marketing assistant here but I do not post CurlMart's sales. CT isn't the place for me to advertise. But if I want to show you which store in the mall I got my new headband, that is okay. If that's MY store, that is not okay.

The clarification is not about Etsy=no and Macy's=yes -- it's about WHO the Etsy link is for. If you profit from people purchasing things in that Etsy shop, please share that link with all interested future customers via a private message.

About selling product samples on the boards: CurlTalk is not a place to sell products. Soliciting can happen in the way of linking to something you'll profit from, but also literally handling business on the boards (outside of a the product swap board scenario).

Did that clear it up any? The rule is to prevent a moderator from having to make a judgement call every single time a business link is posted.

keep 'em coming if you have any other Qs i can A. lol
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Thanks for the further info. I understand the point of the rule.

However, I still really don't understand how me linking to an Etsy shop that I am in no way affiliated with and make no money from (and, for the sake of this hypothetical, this isn't a shop that any poster on the boards makes money from it either) is not allowed, but I can link to Macy's. I make no money from linking to the Etsy shop, and I make no money from linking to the Macy's shop. Someone does, but I don't know them. But it seems to me that there is a categorical ban on any Etsy links, and yet there is no similar ban on Macy's links.

Am I correct in stating that I cannot link to an Etsy shop that I have zero connection with and yet I can link to a Macy's item when I have no connection to Macy's?
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Of course, I can always make the rules themselves more clear. That's a phone call to our lawyer.

And y'all can guide me as far as that's concerned. here to help. cool runnin's lol
NaturallyCurly.com Social Media + Community Manager | evelyn@naturallycurly.com | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
Thanks for the further info. I understand the point of the rule.

However, I still really don't understand how me linking to an Etsy shop that I am in no way affiliated with and make no money from (and, for the sake of this hypothetical, this isn't a shop that any poster on the boards makes money from it either) is not allowed, but I can link to Macy's. I make no money from linking to the Etsy shop, and I make no money from linking to the Macy's shop. Someone does, but I don't know them. But it seems to me that there is a categorical ban on any Etsy links, and yet there is no similar ban on Macy's links.

Am I correct in stating that I cannot link to an Etsy shop that I have zero connection with and yet I can link to a Macy's item when I have no connection to Macy's?
Originally Posted by Laura Lee
Ah, I see. You are incorrect. You can link to an etsy shop that you have zero connection to because you have zero connection to it. You do not profit from it. It's not your family business that profits from it. You are sharing useful information with your CT friends.

to quote myself lol:
The clarification is not about Etsy=no and Macy's=yes -- it's about WHO the Etsy link is for. If you profit from people purchasing things in that Etsy shop, please share that link with all interested future customers via a private message.
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I am still trying to work it out- honestly I probably will just have to wait and see. I need to actually see specific examples to get it.

What about someone who has a thread promoting her youtube channel? Will the thread get to stay up?

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